Skycric Terms and Conditions — Read Before Using the Platform

1 General Terms & Applicability

These Terms and Conditions ("Terms") apply to the Skycric platform and all associated services. By creating an account, logging in, or using any service on Skycric, you are automatically considered to have accepted these Terms.

Skycric reserves the right to amend these Terms and Conditions, in part or in full, at any time. Continued use of the platform after any changes will be considered your acceptance of the updated terms. We recommend reviewing this page regularly.

These Terms should be read alongside Skycric's Privacy Policy and Responsible Gaming Policy. Together, all three documents form the complete agreement between Skycric and the user.

2 Account Registration & Eligibility

To open an account on Skycric, you must meet the following requirements:

• You must be at least 18 years of age.
• You must register using your own name and personal details — using another person's information is strictly prohibited.
• Each individual may register only one account. If multiple accounts are found, all of them will be closed.
• All information provided at the time of registration must be accurate, complete, and up to date.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.

Once registration is complete, a verification code will be sent to your mobile number. You will need to enter this code to activate your account. You are solely responsible for the security of your account — never share your password with anyone.

3 Identity Verification (KYC)

Skycric complies with international Anti-Money Laundering (AML) policy. As a result, withdrawals above a certain amount — or in certain specific cases — will require you to complete identity verification (KYC).

What you typically need for KYC verification:

• A clear photo of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement issued within the last 3 months).
• Proof of payment method ownership (matching bKash/Nagad number and registered name).

Withdrawals may be put on hold until KYC verification is complete. Verification is typically completed within 24–48 hours. All information submitted during the process is kept fully secure.

4 Deposit & Withdrawal Policy

Skycric currently supports bKash, Nagad, Rocket, and USDT (Tether). Key limits are shown in the table below:

Deposits are usually credited to your account instantly. Withdrawal requests are typically processed within 1–6 hours, though they may take up to 72 hours if KYC verification is pending.

If an incorrect deposit occurs due to a technical error, contact support immediately. Knowingly submitting false information to process a transaction may result in account termination.

5 Bonus & Promotion Terms

Skycric offers a variety of bonuses and promotional offers. Each bonus comes with its own terms, which must be read before claiming.

• Wagering Requirement: Most bonuses require a wagering completion of 15x–35x the bonus amount. Specific conditions are listed on the promotions page.
• Time Limit: Each bonus must be used within a specified period. Once expired, the bonus will be automatically forfeited.
• Bonus Abuse: Exploiting loopholes in the bonus system or claiming the same bonus across multiple accounts is strictly prohibited.
• Free Spins: Winnings from free spins are generally subject to separate wagering conditions.
• Right of Withdrawal: Skycric reserves the right to modify, suspend, or cancel any promotion at any time.

6 Gaming Rules & Regulations

All games on Skycric are provided through third-party licensed providers. Each game has its own rules, which can be found within the game itself.

• If a game is interrupted mid-round due to a technical error, the bet placed for that round will generally be refunded.
• Game outcomes are determined by RNG technology and cannot be controlled by any party.
• If your internet connection drops during a game, the result is saved on our servers and will be available once you reconnect.
• Once the result of a specific event in Sports Betting has been announced, bets cannot be changed or cancelled.
• Skycric reserves the right to void any bet affected by a technical error in a game.

7 Prohibited Activities

The following activities are strictly prohibited on the Skycric platform. Any violation may result in immediate account closure and potential legal action:

• Creating multiple accounts or using another person's account.
• Attempting to abuse or manipulate the bonus system.
• Hacking, scraping, or unauthorized access to the platform's software.
• Placing bets using bots, automation software, or artificial intelligence.
• Money laundering or transactions involving illegal funds.
• Providing false or misleading information.
• Fraud or collusion against other users.

8 Responsible Gaming

Skycric believes gaming is for entertainment — not a source of income. That is why responsible gaming is a core part of our values.

If you feel your gaming is getting out of control, please contact our support team. We are here to help. The following tools are available on Skycric:

• Deposit Limit — daily, weekly, or monthly.
• Session Time Limit — Auto reminders when your play session exceeds the set duration.
• Cooling-Off Period — for a short break from gaming.
• Self-Exclusion — option for long-term account suspension.

For more details, visit our Responsible Gaming Page View.

9 Privacy & Data Protection

Skycric is committed to protecting your personal information. We use the highest-grade SSL encryption, and your data is never sold or transferred to any third party.

For full details on how your data is collected, used, and stored, please see our Privacy Policy You will receive. This document forms an integral part of these Terms and Conditions.

10 Limitation of Liability

Skycric platform services are provided on an "as is" basis. We always strive to maintain the highest standards, however our liability is limited in the following cases:

• Service disruptions caused by internet outages or third-party network issues.
• Unexpected technical errors or scheduled server maintenance.
• Gaming experience disrupted due to the player's own device or connection issues.
• For any losses arising from software issues caused by third-party game providers.

Skycric is not liable for any financial losses from gaming — gaming always carries risk and all decisions are the player's own.

11 Changes to Terms & Account Termination

Skycric may update these Terms and Conditions at any time. For significant changes, advance notice will be provided via email or through the platform.

You can close your account at any time by contacting our support team. We recommend withdrawing any available balance before closing your account.

Skycric reserves the right to close accounts for the following reasons:

• Violation of the Terms & Conditions.
• If fraud or illegal activity is suspected.
• If KYC verification fails or false information is found.
• Extended period of inactivity (more than 12 months).

12 Contact & Dispute Resolution

For any enquiry, reach us via our live chat support — available in Bengali seven days a week, 24 hours a day. To contact us by email: [email protected]

If you have a dispute or complaint, please contact our support team first. We aim to provide an initial response within seven business days and resolve complex matters within 30 days.

If the matter is not resolved through support, it may be escalated to Skycric's licensing authority. We are committed to fair and transparent resolution at all times.