Responsible Gaming

Skycric Responsible Gaming — Your Complete Guide to Safe Play

Gaming is for fun — not stress or harm. Skycric believes every player can play responsibly. Our tools, guides, and support services are here to show you the way.

18+ Age Restriction
24/7 Support Services
5+ Protection Tools
100% Free Help

Our Our Core Commitment

The six core principles we follow to build a responsible gaming culture at Skycric

Player Protection First

At Skycric, player wellbeing comes before profit. If we notice signs of harm in any player, we reach out proactively and, if necessary, temporarily suspend their account.

Strict Child Protection

Skycric is strictly prohibited for anyone under 18. No account can be activated without age verification — that is our commitment.

Freedom to Set Your Own Limits

You decide how much you play — set daily, weekly, or monthly deposit limits, session time limits, or bet limits at any time.

Take a Break

Feel like you need to step back? Easily set a cooling-off period on Skycric — anywhere from 24 hours to 6 months. You won't be able to log in during this time.

Self-Exclusion Option

You can remove yourself from Skycric temporarily or permanently. Promotional messages will also be suspended during self-exclusion.

Expert Support Connection

When needed, Skycric can connect you with professional counsellors and support organisations. This service is completely free and fully confidential.

Why Responsible Gaming Urgent?

Gaming is a form of entertainment — keeping that in mind makes it enjoyable. But when gaming becomes a habit that causes financial or emotional harm, it becomes a problem. That is exactly why Skycric's responsible gaming policy exists.

Online gaming is growing in popularity across Bangladesh — and so is the need for awareness. At Skycric, building a culture of responsible play means more than just following rules; we want to build a genuine relationship with every player.

Gaming becomes a problem when you keep playing to chase lost money, go beyond your budget, or cannot stop even when it is hurting your family or work. Skycric wants to make sure things never reach that point — which is why we recommend using our responsible gaming tools before issues arise.

Gaming is entertainment — not an investment. Never bet money you cannot afford to lose.

Problem Gaming Warning Signs

If any of the following signs apply to you, start using our responsible gaming tools or reach out for support:

  • Spending beyond your budget and feeling regret afterwards.
  • Repeatedly breaking responsible gaming limits in an attempt to recover lost money.
  • Hiding your gaming habits from family or friends.
  • Gaming is affecting your sleep, work, or relationships.
  • Feeling restless or irritable when not gaming.
  • Continuing to game using borrowed money or debt.

These signs are not a sign of weakness — they are signals that you could use some support. Skycric is always here for you.

Verify Your Identity

Read through the questions below. If you answer "Yes" to three or more, please get in touch with us.

1Did you spend beyond your budget last month?
2Have you placed bigger bets after a loss?
3Is someone close to you concerned about your gaming?
4Do you feel restless when you're not gaming?
5Is gaming affecting your sleep or work?
6Have you lied to family about your gaming?
Gaming Risk Level
Risk of financial lossHigh
Increased StressModerate
Impact on Family RelationshipsModerate
Impact on careerLower-Middle

* Setting limits significantly reduces this risk.

Skycric's Protection Tools

The free responsible gaming tools Skycric provides — always active

Deposit Limit

Set maximum daily, weekly, and monthly deposit limits. Decreasing a limit takes effect immediately; increasing one takes effect after 72 hours.

Session Time Limit

Decide in advance how long each session will last. When time is up, you will be logged out automatically.

Betting Limits

Set a maximum stake per single bet yourself. It's the simplest way to protect yourself from big losses.

Cooling-Off Period

Take a break from 1 day up to 6 months. No deposits or bets are possible during this period.

Self-Exclusion

Keep your account closed for 6 months to 5 years, or permanently. Choosing to do so is a sign of strength.

Reality Check

Every 30/60/90 minutes, a screen reminder will show your session time and spending — keeping you informed and in control.

How to Set Ready to Set a Limit?

Setting your responsible gaming limits takes just a few simple steps:

1
Log in to your account

Log in to your Skycric account and go to the Profile section.

2
Look for the "Responsible Gaming" Option

Go to Settings and click on the "Responsible Gaming" section.

3
Choose Your Preferred Tool

Deposit limits, session time, bet limits, or cooling-off — choose whichever works for you.

4
Set Your Limits

Set your limits based on your budget and time, then confirm.

5
You will receive an SMS confirmation

Once your limit is set, a confirmation message will be sent to your registered mobile number.

Limit reductions take effect immediately. Increases are subject to a 72-hour cooling period — this is in place to protect you.

Budget Budgeting Tips

Responsible gaming starts with the right budget plan. Keep the following tips in mind:

Only Entertainment Budget Game with — not money meant for rent, food, or savings.

At the Start of Each Month Monthly Limit Set it and commit to it.

Winnings as Income Think of it as bonus entertainment, not money you're owed.

After a Loss Don't "Chase" Losses — Stop and come back later.

At Least Once a Month Gaming Statement Review — keep track of how much you have spent.

While under the influence of alcohol or emotional stress Avoid Gaming

Support & Contact

You're not alone — Skycric and our partner organisations are always here for you.

Skycric Live Support

Bengali-language support is available 24/7, 7 days a week. Our live chat team is always ready to help.

Online
Email Support

For detailed concerns, reach us by email. We respond within 7 business days.

Professional Counselling

You will be connected with gaming addiction specialists. This service is completely confidential and free of charge.

Specialist Services

About Responsible Gaming FAQ

Frequently asked questions about Skycric's responsible gaming policy

No. Your balance remains fully protected during self-exclusion. You can withdraw once the exclusion period ends. For permanent exclusion, our support team will assist you with the balance return process.

Yes, reducing a limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is intentional, to prevent impulsive decisions.

Only the account holder can set limits. However, if a family member has concerns, please contact our support team — we will assess the situation and review the account if necessary.

A cooling-off period is a temporary break (1 day to 6 months) that ends automatically when the period expires. Self-exclusion is a longer-term decision (6 months to permanent) where promotional communications are also paused, and additional verification is required to reactivate even after the period ends.

Age verification is mandatory at registration. The KYC process requires a valid National ID or passport. Suspicious accounts are suspended immediately, and all transactions are frozen until additional verification is completed.

Bonus benefits may be temporarily unavailable while a limit or cooling-off period is active — this is for your protection. Once you're back on track, promotions become available again. No promotional messages are sent during self-exclusion.
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Play responsibly. Enjoy the fun.

Enjoy gaming in a safe environment at Skycric. Use our responsible gaming tools to stay within your limits and get the most out of your entertainment.

For players aged 18 and above only. Please play responsibly.

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